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My Tiller Website Reviews

No one should make a tiller purchasing decision based solely, or even primarily, on the company's web site. However, a company's web site often says a lot about their business philosophy and can often provide an insight into how important they consider customer service. And, as I've mentioned elsewhere on this site, web site design is one of my two great passions.

Here's my current assessment of various tiller web sites that I've visited. I'll be updating this when companies make major changes to their sites. If I've missed something, or if there's a site that you think should be added to the list, please send me an email.

Company Remington Review Date 5/9/2009 Site www.remingtonpowertools.com Tillers Mini Overall Rating Fair Content Fair Type & Graphics Poor Ease of Navigation Good FAQs? Yes, in Customer Support area Search Function Yes Pricing on Site Yes Owner's Manuals Yes Email Company Yes Phone / Toll-Free Yes, Toll Free Gardening Info No Order Online Yes Store Locator No, Available at Ace, Lowe's, Home Depot Site Map Yes Comments Site includes product demo videos, but they don't work Company Stihl Review Date 5/9/2009 Site www.stihlusa.com Tillers Mini Overall Rating Good Content Very Good Type & Graphics Fair Ease of Navigation Very Good FAQs? Yes Search Function Yes Pricing on Site No Owner's Manuals Yes Email Company Yes Phone / Toll-Free No Gardening Info No Order Online No Store Locator Yes Site Map Yes Comments Stihl is very loyal to its dealers; links to dealers, some have online pricing Company Troy-Bilt (MTD) Review Date 5/9/2009 Site www.troybilt.com Tillers Mini, Medium, Large Overall Rating Very Good Content Very Good Type & Graphics Fair Ease of Navigation Good FAQs? Yes Search Function Yes Pricing on Site Yes Owner's Manuals Yes Email Company Yes Phone / Toll-Free No Gardening Info Yes Order Online Yes Store Locator Yes Site Map Yes Comments Sold at Lowes and Independent dealers Company White Outdoor (MTD) Review Date 5/9/2009 Site www.whiteoutdoor.com Tillers Large Overall Rating Poor Content Fair Type & Graphics Poor Ease of Navigation Good FAQs? Yes, on MTD site Search Function Yes Pricing on Site Yes Owner's Manuals Yes, Model # and Serial # required Email Company No Phone / Toll-Free No Gardening Info No Order Online Yes, Parts & Accessories Only Store Locator Yes Site Map Yes Comments May be available at Tractor Supply Co Company Yard Machines Review Date 5/9/2009 Site www.yardmachines.com Tillers Mini, Medium, Large Overall Rating Poor Content Fair Type & Graphics Poor Ease of Navigation Good FAQs? Yes, on MTD site Search Function Yes Pricing on Site No Owner's Manuals Yes, Model # and Serial # required Email Company No Phone / Toll-Free No Gardening Info No Order Online Yes, Parts & Accessories Only Store Locator Yes Site Map Yes Comments Available at Home Depot & Walmart Company Poulan Review Date 5/8/2009 Site www.poulanpro.com Tillers Medium, Large Overall Rating Poor Content Fair Type & Graphics Fair Ease of Navigation Fair FAQs? No Search Function No Pricing on Site Yes, Parts & Accessories Only Owner's Manuals Yes Email Company Yes Phone / Toll-Free Yes, Toll Free Gardening Info No Order Online Yes, Parts & Accessories Only Store Locator No Site Map No Comments Store locator on site, but it doesn't work Company Echo Review Date 5/6/2009 Site www.echo-usa.com Tillers Mini Overall Rating Poor Content Good Type & Graphics Poor Ease of Navigation Fair FAQs? Yes, under "Contact Us" Search Function No Pricing on Site Yes Owner's Manuals Yes, by model # Email Company Yes Phone / Toll-Free Yes, Not Toll Free Gardening Info No Order Online Yes Store Locator Yes Site Map No Comments Company Hoffco Review Date 5/6/2009 Site www.hoffcocomet.com Tillers Mini Overall Rating Fair Content Good Type & Graphics Poor Ease of Navigation Very Good FAQs? No Search Function No Pricing on Site No Owner's Manuals Yes Email Company Yes Phone / Toll-Free Yes, Toll Free Gardening Info Yes Order Online Yes, parts only Store Locator Yes, By ST no phone Site Map No Comments Company Honda Review Date 5/6/2009 Site www.hondapowerequipment.com Tillers Mini, Medium, Large Overall Rating Very Good Content Excellent Type & Graphics Good Ease of Navigation Excellent FAQs? Yes Search Function No Pricing on Site Yes, MSRP Owner's Manuals Yes Email Company No Phone / Toll-Free Yes, Not Toll Free Gardening Info No Order Online No Store Locator Yes, product, zip Site Map Yes Comments Company Husqvarna Review Date 5/6/2009 Site www.husqvarna.com/us Tillers Mini, Medium, Large Overall Rating Fair Content Very Good Type & Graphics Fair Ease of Navigation Good FAQs? No Search Function Yes Pricing on Site Yes, MSRP Owner's Manuals Yes Email Company Yes Phone / Toll-Free No Gardening Info Yes, Lawn care information Order Online No Store Locator Yes Site Map No Comments Company MacKissic (Merry Tillers) Review Date 5/6/2009 Site www.mackissic.com Tillers Mini, Medium, Large Overall Rating Fair Content Very Good Type & Graphics Excellent Ease of Navigation Excellent FAQs? Yes, minimal 14 Search Function No Pricing on Site Yes, MSRP Owner's Manuals No Email Company Yes Phone / Toll-Free Yes, Toll Free Gardening Info No Order Online No Store Locator No, Dist phone #'s Site Map No Comments Company Mantis Review Date 5/6/2009 Site www.mantis.com Tillers Mini Overall Rating Excellent Content Excellent Type & Graphics Very Good Ease of Navigation Excellent FAQs? Yes Search Function Yes Pricing on Site Yes Owner's Manuals Yes Email Company Yes Phone / Toll-Free Yes, Toll Free Gardening Info Yes Order Online Yes Store Locator No Site Map Yes Comments Company Maxim Review Date 5/6/2009 Site www.maximmfg.com Tillers Mini, Large Overall Rating Fair Content Very Good Type & Graphics Fair Ease of Navigation Fair FAQs? No Search Function No Pricing on Site No Owner's Manuals Yes Email Company Yes Phone / Toll-Free Yes, Toll Free Gardening Info Yes, a little bit Order Online No Store Locator Yes, ST, map Site Map No Comments Company Ardisam Earthquake Review Date 5/5/2009 Site www.ardisam.com Tillers Mini, Medium, Large Overall Rating Good Content Good Type & Graphics Good Ease of Navigation Excellent FAQs? Yes, With search Search Function Yes Pricing on Site Yes, Parts Only Owner's Manuals Yes Email Company Yes Phone / Toll-Free Yes, Not Toll Free Gardening Info No Order Online Yes, Parts only Store Locator Yes, awkward Site Map No Comments Company BCS Review Date 5/5/2009 Site www.bcsamerica.com Tillers Large Overall Rating Fair Content Fair Type & Graphics Good Ease of Navigation Fair FAQs? No Search Function No Pricing on Site Yes, awkward Owner's Manuals No Email Company Yes Phone / Toll-Free No Gardening Info No Order Online Yes, awkward Store Locator Yes, by state, alpha by city - includes phone #'s Site Map No Comments For the phone number - 800# in accessories section, which is incomplete Company Bolens (MTD) Review Date 5/5/2009 Site www.bolens.com Tillers Medium Overall Rating Poor Content Fair Type & Graphics Poor Ease of Navigation Fair FAQs? Yes, Listed under "customer support" not FAQ Search Function Yes Pricing on Site No Owner's Manuals Yes, awkward Email Company No Phone / Toll-Free Yes, Toll Free Gardening Info No Order Online Yes Store Locator Yes, by zip Site Map Yes Comments Exclusive at LOWE'S Company Craftsman Review Date 5/5/2009 Site www.sears.com Tillers Mini, Medium, Large Overall Rating Very Good Content Excellent Type & Graphics Good Ease of Navigation Very Good FAQs? Yes Search Function Yes Pricing on Site Yes Owner's Manuals No Email Company Yes Phone / Toll-Free Yes, Toll Free Gardening Info No Order Online Yes Store Locator Yes Site Map Yes Comments Company Cub Cadet (MTD) Review Date 5/5/2009 Site www.cubcadet.com Tillers Medium, Large Overall Rating Fair Content Good Type & Graphics Good Ease of Navigation Good FAQs? Yes Search Function Yes Pricing on Site Yes Owner's Manuals Yes, Model & Serial number's Email Company No Phone / Toll-Free No Gardening Info No Order Online No Store Locator Yes, by zip, product Site Map No Comments

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